| 5:34:35 PM |  | Pamela | Hello, I will be more than happy to assist you today. May I ask is 518-844-1013 the number that you are chatting in about ? |
| 5:34:38 PM |  | Me | Kristin Staples |
| 5:34:43 PM | | Me | Yes |
| 5:34:50 PM | | Pamela | Thanks |
| 5:34:55 PM | | Pamela | For account security and verification, may I please have the 6-10 digit PIN number on your account? |
| 5:35:10 PM | | Me | I don't have a PIN |
| 5:35:30 PM | | Pamela | That's ok , How about First pet's name? |
| 5:35:42 PM | | Me | Pringles |
| 5:36:00 PM | | Me | At least I think that's the answer |
| 5:36:50 PM | | Pamela | That is incorrect, I have just sent the information to show reject @gmail |
| 5:37:39 PM | | Me | realityshowreject@gmail.com |
| 5:37:45 PM | | Me | I never got it |
| 5:38:15 PM | | Pamela | refresh the Internet page & check the mail gain. |
| 5:38:50 PM | | Me | It's still not there |
| 5:40:05 PM | | Pamela | I certainly do apologize, without the account authenticated I will not be able to activate the phone, However You may sign into your my sprint account to check the PIN. |
| 5:40:51 PM | | Pamela | Could it be another PET'S name? |
| 5:40:59 PM | | Me | Claire |
| 5:41:06 PM | | Me | could that be it? |
| 5:41:21 PM | | Pamela | That's it |
| 5:41:32 PM | | Pamela | Please allow me just a moment to review the account. |
| 5:41:44 PM | | Me | Okay |
| 5:42:30 PM | | Me | Is there a way for us to reactivate this account? |
| 5:42:37 PM | | Pamela | May I please have the ESN/DEC number from your new phone? It can be found inside your phone under the battery. |
| 5:43:04 PM | | Me | 268435457600112384 |
| 5:44:18 PM | | Pamela | This account has been canceled since 08-10-2009, may I ask , the phone that you would like to activate, is that for this account? |
| 5:44:44 PM | | Me | Yes. Unless it'd be easier to put it on a new account? |
| 5:46:20 PM | | Pamela | I certainly do apologize, the account is canceled & the phone cannot be activated , however you certainly may contact the Financial Services Department to discuss the balance & activation. |
| 5:46:43 PM | | Me | Okay. Thank you for your help. |
| 5:47:00 PM | | Pamela | You are most certainly very welcome! |
Yeah....lame. I'll be back later.
until next we meet...
♥*
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